Planning of the Day

PS-Technical Services

Presales

Senior Presales Lead: Act as the primary point of contact for complex presales requirements and challenges

QS Analysis: Perform detailed analysis of QS tickets.

Presales Support: Provide estimations and feasibility assessments for presales inquiries.

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QS Analysis

Peter John-Hein (PJHE)

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Presale

Salman (salm)

Support

Walk-in Queries: Offer guidance on Studio customizations, maintenance issues, SH-related questions, and upgrade-related matters.

Maintenance & Support: Handle bug fixes, traceback resolution, SH project creation, migration to SH, and installation of third-party applications.

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Maintenance

Abdallah (AMEB)

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Maintenance

(MOEH) Mohamed Ehab

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Walk-in Queries

Mohamed Saleh (mds)