Planning of the Day
PS-Technical Services
Presales
Senior Presales Lead: Act as the primary point of contact for complex presales requirements and challenges
QS Analysis: Perform detailed analysis of QS tickets.
Presales Support: Provide estimations and feasibility assessments for presales inquiries.
QS Analysis
Peter John-Hein (PJHE)
Presale
Salman (salm)
Support
Walk-in Queries: Offer guidance on Studio customizations, maintenance issues, SH-related questions, and upgrade-related matters.
Maintenance & Support: Handle bug fixes, traceback resolution, SH project creation, migration to SH, and installation of third-party applications.
Maintenance
Abdallah (AMEB)
Maintenance
(MOEH) Mohamed Ehab
Walk-in Queries
Mohamed Saleh (mds)